... liebes Rot-Flüh Hotelbetriebs GmbH & CoKG

Seestrasse 26
A - 6673 Grän
Tel. +43 5675 6431

We strive to deliver services / products of outstanding quality. In order to be able to guarantee this also in the future and to be able to offer you the best possible service and perfect performance, we collect and process data and activities from inquiries, bookings, voucher purchases or when visiting the website. We process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection declaration we inform you about the most important aspects of data processing in the context of our website, our Facebook and Instagram accounts, shops, chats and our newsletter system. If you book, buy from us, send us an inquiry, obtain information or brochures, we process your personal data in accordance with Art. 6 Para. 1 S. 1 lit b, f.


What data do we collect?

Website: When you use this website, we collect technically necessary data that is automatically transmitted to our server, including IP address, date and time of the session, type of device, access status / HTTP status code, browser type, language and version of the browser software , Operating system.

This is technically necessary in order to be able to display our website to you. We also use the data to be able to improve the website according to your expectations and to guarantee the security and stability of the website. The legal basis for the survey is Art. 6 Para. 1 lit.f GDPR.

Forms: If you contact us using the form on the website or by e-mail, make an inquiry or make a booking, you give us your personal data (e.g. name, postal address, e-mail address, telephone number, interests, etc. .) known for processing, which we need in order to be able to process your request. We save and process this data. We do not pass them on to third parties. This does not apply to companies that act as processors on our behalf and with whom we have made an agreement that they will handle your data with the same statutory duty of care as we do. The companies are listed below in this data protection declaration.



Our website uses cookies. These are small text files that are stored on your device with the help of the browser. They do no harm.

We need cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

If you do not allow cookies, not all functions of our website may be available.


Web analysis - Google Analytics

We use Google Analytics on our website in order to analyze and improve the use of our website.

Google Analytics is a web analysis service provided by Google Inc. Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable an analysis of the use of the website. The information generated by cookies about your use of this website is usually transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be sent to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The legal basis for the processing of data with the help of Google Analytics is Art. 6 Para. 1 lit.f GDPR. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

We have concluded a corresponding order processing contract with the provider.

You can prevent this by setting up your browser so that no cookies are saved. However, we would like to point out that in this case you may not be able to fully use all functions of our website. In addition, you can forward the data generated by cookies and related to your use of the website (including your IP address) to Google and the processing of this r Prevent Google from data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de

We use Google Analytics with the extension "_anonymizeIp ()". This shortens the IP addresses (so-called IP masking). A reference to certain people can thus be excluded. Google participates in the EU-US Privacy Shield, www.privacyshield.gov. This means that there is an appropriate level of data protection even in exceptional cases in which Google transfers personal data / EU-US framework to the USA.

Information about Google: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001

More information on Google's terms of use:


More information on data protection from Google:



Google Adwords Conversion Tracking

We use Google Adwords to show you advertisements on Google and other third party websites. With conversion tracking, we determine the effectiveness of the individual advertising measures with the purpose of showing you advertisements that are of interest to you and to make our website more interesting for you. The legal basis for the processing of your data is Article 6 (1) (f) GDPR.

The advertising is delivered by Google via "Ad Server". We use cookies for this purpose, through which certain parameters for determining success, such as the insertion of advertisements or clicks by the user, can be measured. If you access our website via a Google ad, Google Adwords will store a cookie on your PC. These cookies usually lose their validity after 30 days and are not intended to identify you personally. The analysis values ​​for this cookie are usually the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user is not would like to be addressed more).

These cookies enable Google to recognize your internet browser. If a user visits certain pages on the website of an Adwords customer and the cookie stored on their computer has not yet expired, Google and the customer can see that the user clicked on the ad and was redirected to this page. A different cookie is assigned to each Adwords customer. Cookies cannot therefore be tracked via the websites of Adwords customers. We ourselves do not collect or process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. Based on these evaluations, we can see which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising material; in particular, we cannot identify the users on the basis of this information.

Due to the marketing tools used, your browser automatically establishes a direct connection to Google's servers. We have no influence on the extent and further use of the data collected by Google and will inform you according to our level of knowledge: By integrating AdWords conversion tracking, Google receives the information that you have accessed the relevant part of our website or clicked on an ad from us to have. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider will find out your IP address and save it.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: http://www.google.com/settings/ads/plugin

Further information on data protection at Google can be found here:




Google Adwords Remarketing

We use Google Adwords remarketing. This application enables us to show you advertisements on other websites after visiting our website. This is done by means of cookies stored in your browser, through which your usage behavior is recorded and evaluated by Google when you visit various websites. So Google can tell us your previous visit